Safe and Secure
CQC-registered secure patient transport for mental health settings. From emergency A&E transfers to planned moves between facilities. Every journey is led by trained, specialist crews.
Specialist mental health transport and complex care, delivered with dignity across the UK.
Prometheus delivers safe, person-centred patient transport and integrated complex care services to NHS Trusts, ICBs, private providers, and emergency services. 24/7/365.
150+
NHS Trusts & ICBs served
Fast
Response times
Flexible
Staffing ratios, based on thorough risk assessment
24/365
Always available
Complex Care
Clinically-led wrap-around support for individuals in acute or community mental health settings. Our teams provide enhanced observations, de-escalation and person-centred care.
Healthcare
This service will be launching in July 2026 and it consists of RMN and HCA teams supporting individuals with complex mental health needs. Full service description to follow.
What our customers say
NHS
Excellent, responsive, professional and supportive service.Director of Community & Mental Health Services | Alder Hey Children’s NHS Foundation Trust
NHS
We firmly credit the contribution of the Prometheus team working alongside our Clinical Team in achieving this positive outcome for our young person. Their involvement provided our ward team with the invaluable opportunity to regroup, reflect, and re-energise following a sustained period of difficulty. We would not hesitate to engage Prometheus Complex Care again in the future. The experience for all involved; staff, patient, and stakeholders, was both reassuring and validating. And most of all resulted in a positive outcome for the patient for who we worked together.Deputy Chief Nurse | NHS Sheffield Children's NHS Foundation Trust
NHS
I've found them to be very knowledgeable, very skilled. They dealt with a complex situation in a very calm, professional manner. Regardless of what team is sent I have always found them to be punctual, supportive and well experienced.Ward Manager | Alderley Unit Cheshire and Wirral Partnership NHS Foundation Trust
For commissioners & referrers
Whether you need an urgent transfer tonight or want to discuss a longer-term partnership, we make it simple to work with us.
For people interested in joining our team
We invest in people who care. Join a team trusted by over 150 NHS organisations, with real training, real progression and a culture built on respect.
Now expanding nationwide
Prometheus is growing. We’re extending our coverage to new regions across the UK, bringing specialist mental health transport closer to the communities that need it.
Nationwide coverage
Our teams operate from hubs across England, providing rapid-response transport and complex care to NHS Trusts, ICBs and private providers nationwide.
150+
Contracts
Fast
Response
UK-wide
Coverage