About this service
Prometheus Complex Care provides expert de-escalation support delivered by experienced mental health professionals trained in observation, intervention, and management techniques. Our team prioritises early intervention and therapeutic communication to reduce distress and prevent escalation, always advocating for the least restrictive approach. By focusing on compassionate engagement and evidence-based strategies, we help individuals regain control in challenging situations while maintaining dignity and safety.
How to refer
To arrange a transfer, contact our 24/7 booking line on 0800 009 6668 or submit a referral via our secure online portal. Once your referral has been received, a member of our team will contact you promptly to confirm the details and discuss the booking further.
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